Selected work

1. 01 · Intuit · 2025Making business upgrade invitations easier to accept A clearer invitation experience that helped businesses accept their move from QuickBooks to Intuit Enterprise Suite inside the product.FintechAI prototypingView case study
2. 02 · Intuit · 2025Preventing duplicate business accounts A safer invitation flow that catches duplicate business accounts before they create confusion or support issues.FintechDesign systemsView case study
3. 03 · Intuit · 2024Switching between multiple accounts with confidence A consistent identity experience for customers who need to stay signed in to more than one Intuit account.FintechDesign systemsView case study
4. 04 · Intuit · 2024Choosing the right business across QuickBooks apps One familiar business selector that brought a consistent sign-in experience to three QuickBooks mobile apps.FintechAI prototypingView case study
5. 05 · BMO · 2023Turning large purchases into manageable payments. A transparent installment experience that helped customers divide eligible purchases into predictable payments.FintechDesign systemsView case study
6. 06 · BMO · 2022Moving securely between banking and investing apps. A secure, simpler way for customers to move from online banking into their investment accounts without signing in again.FintechDesign systemsView case study
7. 07 · BMO · 2023Planning and tracking everyday spending 🚧A customer-friendly budgeting experience for understanding spending, setting limits, and planning ahead.Fintech
8. 08 · AlayaCare · 2021Keeping families connected to home care 🚧A shared portal where patients and families could follow care plans, schedules, and updates in one place.HealthDesign systems
9. 09 · AlayaCare · 2021Private messaging for home-care teams 🚧A private real-time messaging experience that kept care teams and administrators coordinated around patient needs.Health